New DMV location opening on Diamond Hill Road next month

New DMV location opening on Diamond Hill Road next month

The Woonsocket DMV branch office will begin operations at a new location in Woonsocket Plaza next month, according to state officials. (Breeze photo by Lauren Clem)

WOONSOCKET – The Woonsocket branch of the Division of Motor Vehicles is slated to open a new location on Diamond Hill Road later this summer, and state officials anticipate the move will make for a better DMV experience for customers and staff.

The new branch, located in a storefront that once housed a McDonald’s at the far left side of Woonsocket Plaza, appeared to be making its final preparations to open earlier this week, with hours of operation and the DMV logo printed on the glass doors. According to Paul Grimaldi, chief of information and public relations at the Rhode Island Department of Revenue, customers will likely begin visiting the new location in August.

“We expect to open our new branch sometime next month. We’re firming up the opening date now,” he said. “It depends on the final equipment/furniture installation, staff training and similar details. We’re excited that the move is close at hand.”

Grimaldi said the new location will have more clerk stations than the branch’s current location on Pond Street with the possibility of transferring additional staff from division headquarters. For customers, that could mean shorter wait times and better service at a location that serves all of northern Rhode Island as the division’s only branch north of Cranston.

“The Woonsocket branch handles about 10 percent of all DMV transactions,” said Grimaldi. “It’s our second-busiest office after our Cranston headquarters. The new office is going to provide a better experience for our customers and our staff.”

The opening of the DMV branch is the latest in a series of openings and closings in a plaza that has seen high turnover in recent years. Since last spring, the plaza sometimes referred to as Diamond Hill Plaza has seen the opening of Ollie’s Bargain Outlet as well as the closing of New China Super Buffet, Radio Shack and longtime city business Oceans of Pets. A Planet Fitness previously located in the plaza moved to neighboring Walnut Hill Plaza last summer, while across the street, the Ocean State Job Lot previously located down the road moved to a larger space in the former Walmart building earlier this year. Woonsocket Plaza is currently owned by New York-based Madison Properties, which purchased the plaza in 2015.

According to Grimaldi, the DMV will not continue any operations in the Pond Street location after the move to Diamond Hill Road, though the building will remain state property. The new branch location will maintain the same hours as the current location, Monday through Friday, 8:30 a.m. to 3:30 p.m.

Comments

The only thing that will change is the address ! It will still take ALL day to get anything done ! RIDMV is the biggest JOKE in the country ! I thought that the NEW multi million dollar computer system was supposed to shorten the time spent at this laughing stock of the world ! Things in Rhode Island will NEVER change ! TAX and SCREW the taxpayer !!!